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Civia Hyland Fender Recall

CPSC logo U.S. Consumer Product Safety Commission – Recall

Recall Date: April 16, 2015
Recall Number: 15-114

Civia Cycles Recalls Hyland Bicycles, Aluminum Civia Fenders Due to Crash Hazard

http://www.cpsc.gov/en/Recalls/2015/Civia-Cycles-Recalls-Hyland-Bicycles-Aluminum-Civia-Fenders/

Recall Summary

Name of Product: Hyland Bicycles and Aluminum Fenders

Hazard: The fender mounting bracket can break or bend, posing a fall hazard to the rider.

Remedy: Refund.
Consumers should immediately stop riding bicycles with the recalled fenders and contact an authorized Civia Cycles dealer to receive a $60 credit.

NOTE: It has come to our attention that there have been some questions regarding the $60 credit for replacement of the recalled Civia Hyland fenders (curved Hyland fenders not flat fenders). Consumers with recalled fenders should bring their bicycle to their dealer. The dealer will help the consumer select new fenders from QBP’s catalog, remove the recalled fenders, and install the new fenders. Up to a $60 credit will go to the dealer for providing and installing the replacement fenders, and cooperating with CPSC recall procedures.

Consumers will not directly receive a store credit or cash refund in connection with this recall. We apologize for the confusion and appreciate your continued support of this recall.

Consumer Contact: Civia Cycles toll-free at (877) 311-7686 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.civiacycles.com and click on Safety Recall for more information.

Recall Details

Units: About 1,000

Description: This recall includes all Civia aluminum fenders sold separately as aftermarket sets and all Civia Hyland bicycles sold with the fenders as original equipment. The recalled fenders are round, size 700c x 35mm and have the Civia logo on the front and rear sides of each fender. Fender sets came in black, blue, green, olive, red and silver. Hyland bicycles came in blue, green, olive and red. The bikes have “Hyland” on the top tube, “Civia” on the down tube and the Civia logo on the seat tube.

Incidents/Injuries: Civia has received one report in which a consumer stated that a bracket broke and resulted in the consumer suffering a cervical spine injury and nerve damage.

Sold at: Independent bicycle retailers nationwide and online from April 2008 through March 2013 for about $60 per Civia fender set and between $1,200 and $4,500 for Civia Hyland bicycles.

Importer: Civia Cycles, of Bloomington, Minn.

Manufactured in: Taiwan

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­About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800

Download recall poster (PDF)