Civia Cycles

Civia Bike & Frame Registration

First and Last Name
required

Address
required

City
required

State/Region
required

Zip Code
required

Country
required

Email Address
required

Phone Number
required

Gender
Male Female

Age

Date of Purchase
required

Name of Dealer/Shop you purchased from
required

Model
required

Size
required

Color
required

Serial Number
(NOTE: STAMPED in bottom bracket shell, NOT a sticker)
required

What other brands/models did you consider for purchase?

How many times a month do you ride on average?

What was the last piece of music you bought?

Would you like to receive occasional email updates from Civia Cycles? required
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Submit a photo of you and your new bike to photoalbum@civiacycles.com. We would love to share it. By sending a photo to this email address you agree to allow us to add your bike photo to our neighborhood of bikes. If for some reason you change your mind, please let us know.

Civia Cycles Limited Warranty

All Civia products are warranted against manufacturing defects in materials and workmanship from the date of retail purchase of the product, subject to the limitations detailed below:

Five Years

Steel frames for original owner
Aluminum frames for original owner

Three Years

All other Civia bicycle forks, parts and components

This warranty applies to only Civia Cycles branded product. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.

TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

This warranty does not cover the following:

Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience of the user or assembler
Products that have been modified, neglected, used in competition or for commercial purposes, misused or abused, involved in accidents or anything other than normal use
Damage or deterioration to the surface finish, aesthetics or appearance of the product
Normal wear and tear
Labor required to remove and/or refit and re-adjust the product within the bicycle assembly

This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of Civia, and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Civia product and is not transferrable. This warranty applies only to Civia products purchased through an authorized dealer or distributor. In no event shall Civia be liable for any loss, inconvenience or damage, whether direct, incidental, consequential, or otherwise resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to Civia products except as set forth herein. This warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights.

WARRANTY REGISTRATION:
Proof of purchase is required before a warranty claim is processed. Civia therefore strongly encourages warranty registration at www.civiacycles.com. Failure to register will not affect consumer rights under the limited warranty stated above, so long as the consumer can show in a reasonable manner proof of original ownership and the date the Civia product was purchased.

For warranty issues contact civiawarranty@civiacycles.com/a>